Hotel de la Cité & Spa MGallery

The location is amazing, as was the staff (front desk, restaurant, concierge, maid service, luggage service - everyone and everything). We celebrated a birthday dinner at the hotel, and they made sure that everything was perfect. We ate breakfast at the hotel every day and had one dinner, and all were excellent. We would highly recommend the hotel and would love to return. We have stayed at many top hotels around the world and this is high on the list.

This is an absolutely spectacular hotel. Nestled within the medieval walls of the traffic-free city directly across from the 14th century cathedral, it offers first class service and all the amenities, plus an absolutely fantastic view of the village below. It's obvious that management has meticulously selected their staff both for their genuine friendliness and for their multiple language capabilities. Hotel staff met our small group at the taxi stand just outside the walls, and kind and reliable Ramon ran all our luggage up into our rooms with his car, letting us stroll into the city unencumbered with luggage, and then carried it all back down to the taxi stand again for us at check out. Breakfast was superb and continuously well stocked. The omelettes were great as were the numerous pastries and croissants. The "Library" bar is a centerpiece of the hotel, complete with historical books and manuscripts, and a real "trap door" in the wall the staff uses to quickly move about the hotel. Rooms were large, and beds were very comfortable. It seems like hotel management has thought of everything and missed nothing to ensure a delightful stay. A perfect 10.

The location was superb - the hotel is inside Carcassonne. The room was very nice - large, clean and comfortable. The breakfast was fine - plenty of options from the self-serve buffet plus you can order other options from the staff: a selection of yoghurts and local cheeses, breakfast cereals and fresh fruit in addition to the standard hot food: sausages, bacon, eggs. A really good selection of pastries. A really nice lounge area in the hotel with live music in the evenings - a great place to spend some time with your favourite people.

Restaurant is amazing. Highly recommend the dinner, it was delightful. Breakfast is perfect, with plenty of selections. Location couldn’t be better.

it’s beautiful and the location couldn’t be better!